Shipping & Refund Policy

Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Delivery Time

Estimated delivery time within the UAE is 3–7 business days.

Order Tracking

Tracking details will be sent once your order has been shipped.

Shipping Delays

Delivery times may vary during public holidays, peak seasons, or due to unforeseen circumstances.

Contact

For shipping inquiries, please contact our support team.

REFUND POLICY

Returns

Customers may request a return within 7 days of receiving eligible products.

Damaged Products

If your order arrives damaged or defective, please contact us within 48 hours of delivery.

Refund Processing

Approved refunds are processed back to the original payment method within 7–14 business days.

Non-Returnable Items

Opened, used, or personalized products may not be eligible for return.